Privacy Policy

Introduction

At Ruimen® Smart Watch, Smart Watch Charger, we respect the privacy of our users and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases from us.

Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by contacting us at [email protected].

Information We Collect

We collect both personal and non-personal information from you when you visit our website or make purchases from us.

Personal Information

Personal information refers to any information that can be used to identify you specifically, including:

  • Contact information such as name, email address, mailing address, phone number
  • Payment information such as credit card number, billing address
  • Account information such as username, password, preferences
  • Order information such as items purchased, date, time, shipping address
  • Communications between you and Ruimen® Smart Watch, Smart Watch Charger

Non-Personal Information

Non-personal information refers to information that cannot identify you specifically, including:

  • Browser information such as IP address, operating system, browser type
  • Site activity such as pages visited, buttons clicked, features used
  • Referring website from where you linked to our website
  • Device information such as type of device, screen size, hardware model
  • Demographics such as age, gender, interests
  • Geolocation such as general location derived from your IP address

How We Collect Information

Ruimen® Smart Watch, Smart Watch Charger collects information in the following ways:

  • When you make a purchase or place an order on our website
  • When you create an account to become a registered user
  • When you sign up for our newsletter or other communications
  • When you contact our customer service team for support
  • When you respond to surveys or provide feedback
  • When you use certain interactive features on our website
  • When you click links on our website to visit affiliated websites
  • When you visit our website, we use cookies and other tracking technologies to collect information through automated means

Information from Children

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected] and we will take appropriate measures.

How We Use Information

To complete transactions and deliver products or services:

  • Process orders and payments
  • Communicate with you about your orders
  • Provide customer service and support
  • Ship products to the addresses you provide
  • Comply with legal obligations

To improve our website and product offerings

  • Personalize your experience on our website
  • Make recommendations for products or services that may interest you
  • Show you relevant ads when you visit other websites
  • Analyze site usage, preferences, trends to improve user experience

To communicate with you

  • Respond to your inquiries and requests
  • Provide newsletters, updates, and other communications
  • Send marketing communications if you opt-in

To protect our interests

  • Enforce our Terms of Service and policies
  • Detect and prevent fraud, spam, abuse, security risks
  • Conduct troubleshooting, research and analytics
  • Comply with legal obligations

To accomplish our business purposes

  • Improve and develop new products and services
  • Personalize content and experiences
  • Advertise and market products and services
  • Analyze visitor behavior trends to understand interests
  • Carry out other legitimate business purposes

How We Share Information

We may share your personal information with:

  • Service providers and business partners: To assist us in processing orders, delivering products and services, managing our online store, and operating our business. This includes shipping carriers, payment processors, fulfillment services, and other similar third-party vendors and partners.
  • Group companies: We may share your information with companies under common ownership or control of Ruimen® Smart Watch, Smart Watch Charger that assist us in operating the website or conducting our business.
  • Law enforcement agencies: We may be required to provide information to law enforcement or other government officials in response to subpoenas, court orders, or other legal process.
  • Private parties in a lawsuit: If you provide information or take action via our website and are involved in a dispute with another non-company user, we may share your information with that third party to resolve or defend against the claim.
  • Third parties as required by law: We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • In case of merger or asset sale: If Ruimen® Smart Watch, Smart Watch Charger is involved in a merger, acquisition, or any form of sale or transfer of some or all of its assets, customer information will be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We will not sell or rent your personal information to third parties without your explicit consent.

Your Rights and Choices

You may exercise certain rights regarding your personal data that we process. These rights include:

  • Withdrawal of consent: You can withdraw your consent at any time where we rely on your consent to process your personal information.
  • Access: You can request more information about the personal data we hold about you and request a copy of such data.
  • Rectification: If you believe the personal data we have about you is inaccurate or incomplete, you can request that we correct or complete it.
  • Erasure: You can request that we erase some or all of your personal data from our systems.
  • Restriction of processing: You can ask us to restrict further processing of your personal data.
  • Objection: You can object to the processing of your personal data, asking us to stop processing it.
  • Portability: You can ask for a copy of your personal data in a machine-readable format so that you can transfer it to other services.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

In your request, please make clear what information you would like to access, change, remove or define as private. For security reasons, we may need to verify your identity before implementing your request.

Opting out of communications

You may opt out of promotional messages from us by following the unsubscribe instructions in those messages. After unsubscribing, you will not receive further promotional emails from us. However, you may continue to receive transactional and account-related emails regarding products or services you have requested.

Changing or deleting information

If you have registered for an account on our website, you may review, edit or delete the personal information in your account profile by logging into your account and updating your profile information. To request deletion of your account, please contact us at [email protected].

Cookies and Tracking Technologies

Cookies: We use cookies and similar technologies on our website. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, blocking cookies may prevent access to some features of our website.

Web Beacons: We may also use web beacons (also known as pixel tags or clear GIFs) and other similar technologies on our website and in our emails. Web beacons help us understand visitor traffic patterns and know if an email has been opened.

Analytics: We use Google Analytics and other tools to help analyze usage patterns on our website. These tools collect information sent by your device or browser, including the web pages visited, cookies, your IP address, and device identifiers. We use this information to improve user experience and for analytics purposes.

Online Advertising: We may allow third-party companies to serve ads and collect certain data when you visit our website. These companies may include Google and other ad networks. This data may include your device identifier, IP address, online activity, location information, and website referral information. They may collect this data through cookies, web beacons, SDKs, and other technologies.

Affiliate Links: Our website may contain affiliate links leading to third-party websites. If you purchase products through those links, we may collect your purchase information from that third party to track our affiliate commissions.

Social Media Features: Our website includes social media features such as Facebook buttons, Twitter feeds, etc. These features may collect information such as your IP address and page you are visiting on our site, and may set cookies to allow them to function properly. These social media companies may also collect and use personal data pursuant to their own privacy policies.

Do Not Track: Currently, our systems do not recognize browser “do not track” requests. You may, however, disable certain tracking by turning off cookies in your browser settings.

Data Retention

We retain personal data for as long as needed to provide our products and services and to comply with our business requirements and legal obligations. When we no longer have a legitimate need to process your personal information, we will delete it from our systems.

Transaction data: We will retain records of your purchases, orders, and related financial transaction data for the period required by tax and accounting requirements, usually 7 years after the end of the fiscal year of the transaction.

Account data: We will retain your account information for as long as your account remains active. Inactive accounts will be held for a period of time before being deleted, usually not exceeding 3 years after becoming inactive.

Marketing data: If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you specifically ask us to delete such information or until you unsubscribe.

Security of Your Information

We take reasonable administrative, physical, and electronic measures designed to protect your information from accidental or unlawful destruction, accidental loss, unauthorized access, disclosure, alteration, misuse, and other forms of misappropriation. This includes implementing access controls, firewalls, encryption and other security protocols.

No method of transmission over the Internet or electronic storing of data, however, is 100% secure. We cannot guarantee absolute security. We encourage you to take steps to keep your personal information safe, such as choosing a strong password for your online account.

Updates to Privacy Policy

We may occasionally update this Privacy Policy as needed. When we post changes, we will revise the “Last Updated” date at the top of this Privacy Policy. If we make significant changes, we may provide more prominent notice or obtain your consent as required by law. Your continued use of our services constitutes your consent to the changed terms.

International Data Transfers

Our website servers are located in the United States. If you access our website from outside the U.S., please be aware that any information collected will be processed and stored in the United States in accordance with U.S. privacy laws and standards.

Children’s Privacy

Our website is not designed for use by children under age 13. We do not intentionally collect personal data from children under 13 without parental consent. If you are a parent or guardian and believe we have collected information about a child under 13 without consent, please contact us so that we can delete the data as soon as possible.

California Privacy Rights

If you reside in California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This includes:

  • Right to Know: You can request information about how we have collected and used your personal data over the past 12 months, including categories of personal information, sources, purpose of collection, and third parties with whom information is shared.
  • Right to Delete: You can request deletion of your personal data, subject to certain exceptions allowed under the law.
  • Right to Non-Discrimination: You have the right to not receive discriminatory treatment if you exercise your privacy rights under the CCPA.

To submit a request based on these rights, please contact us specifying your request at [email protected]. We will verify requests by matching information provided with information we have on file before responding.

You may also designate an authorized agent to make requests on your behalf. The authorized agent must provide proof of your written permission to us.

Contact Us

If you have any questions about our Privacy Policy or information practices, please contact us at:

Ruimen® Smart Watch, Smart Watch Charger
[email protected]