Terms & Conditions

Last updated: March 1, 2023

Introduction

Welcome to Ruimen® Smart Watch, Smart Watch Charger! We’re excited that you’ve chosen our smartwatches and accessories to be part of your life.

These Terms & Conditions outline the rules and regulations for the use of Ruimen’s Website and Products. By accessing this website and/or purchasing our products, you agree to be bound by these terms and conditions. If you do not agree to all of these terms and conditions, then you may not access the website or use any of our products or services.

We periodically update these Terms & Conditions. The most current version will be posted on the website, so please check back here to keep up to date on any changes. Your continued use of this website and our products after changes are posted constitutes your acceptance of the revised Terms & Conditions.

You must be at least 18 years of age to purchase any products or services from our website. By using our website and agreeing to these terms, you represent and warrant that you are at least 18 years old.

Website Terms

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or website for any illegal or unauthorized purpose. You must not, in the use of our website or products, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms and Conditions will result in an immediate termination of your account and right to use our Service.

We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:

  1. Restrict, suspend or terminate your access to all or any part of our website or products;
  2. Change, suspend or discontinue all or any part of our website or products;
  3. Refuse, move, or remove any content that is available on all or any part of our website or products;
  4. Establish general practices and limits concerning use of our website or products.

Product Terms

By placing an order for a product or service through Ruimen.shop, you agree to the terms set forth herein. All orders are subject to product availability. Therefore, there is no guarantee that products will be in stock when an order is placed. If an item is not in stock at the time the order is placed, we will notify you and process a refund for the out-of-stock item.

Pricing and Payment

All prices posted on the website are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

We may offer promotional codes that can be redeemed for discounts on qualifying purchases. The use of promotional codes is subject to any additional terms and conditions that are communicated at the time of offer.

We accept various payment methods, including all major credit and debit cards processed through a third-party payment processor. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be charged according to applicable state and local tax rates.

Order Processing

We take great care to ensure that your order is processed quickly and accurately. However, in the event of an error, we reserve the right to cancel, modify, or adjust orders, including after an order has been submitted and confirmed. If payment has already been processed for the purchase price of the item at the time of such cancellation, modification, or adjustment, we will credit back the original method of payment.

You will receive an order confirmation email with your order number promptly after your order is placed. This email will serve as proof that we received your order. Please save this email and your order number for future reference regarding your purchase.

We endeavor to ship all in-stock items within 3 business days of order placement. However, some orders may take up to 7 business days to process. We will send you a shipping confirmation email with tracking information once your order has left our facility.

Shipping & Delivery

We provide shipping throughout the continental United States using common carriers like FedEx, UPS, and USPS. Delivery estimates are provided at checkout and in the order confirmation email based on stock availability and carrier delivery times. We are not liable for delivery delays caused by inaccurate delivery estimates, carrier errors or delays, address errors, inclement weather, or other factors beyond our reasonable control.

A signature may be required upon delivery for certain products or orders. It is your responsibility to ensure that a signature is provided in order to accept delivery. Redelivery, rerouting, and other charges may apply if no one is available to accept delivery.

Risk of loss and title for items purchased pass to you upon our transfer of the products to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Returns & Refunds

If you are not fully satisfied with your purchase, you may request a refund or exchange on most items within 30 days of delivery for a full refund of the purchase price. We do not accept returns or exchanges of any customized or personalized products.

To request a return:

  1. Contact us at [email protected] to obtain a Return Authorization Form
  2. Complete the Return Authorization Form and include it with your return
  3. Securely package the product including all original parts and accessories
  4. Ship the item to the return facility address provided on the Return Authorization Form

Once returns are received and inspected at our facility, we will process your refund. Refunds may take 2-3 business days to reflect on your statement depending on your financial institution’s policies. Refunds are credited back to the original method of payment.

You are responsible for all shipping and insurance costs for returning items to our returns facility. Shipping and handling charges are non-refundable.

All refunds are processed according to these terms and conditions. Approval for return and refund is determined at our sole discretion. If your return does not meet our return policy, we will refuse the refund or chargeback request.

Product Warranties

Ruimen® Smart Watch, Smart Watch Charger provides a limited warranty that our products will be free of defects in materials and workmanship for a period of 1 year from the original ship date. This limited warranty covers only normal use and does not cover damaged resulting from accidents, abuse, misuse, neglect, or improper care and maintenance.

To obtain warranty service, you must contact our Support team within the 1-year warranty period to describe the problem and obtain a Return Authorization Form. You must return the defective product to us with the Return Authorization Form included. If we determine a defect exists and is covered by the warranty, we will repair or replace the product at our discretion. We will pay for return shipping of repaired or replaced items to you.

This limited warranty provides specific legal rights. You may have additional rights which vary state to state. Some states do not allow limitations on implied warranties or exclusions of damages, so the limitations may not apply to you. You are advised to consult applicable state laws for a full determination of your rights.

Product Liability

Ruimen® Smart Watch, Smart Watch Charger cannot be held liable for any damage caused to your smartwatch, smartphone, computer, or other device used in connection with our products. We make no warranty that use of such devices in connection with our products will not result in damage to connected devices or loss of data stored on connected devices.

You agree to only use our products in the manner intended and recommended. We are not liable for any damage or injury resulting from misuse, abuse, neglect, modification, or improper care and maintenance of products.

In no event will Ruimen® Smart Watch, Smart Watch Charger be liable for direct, special, incidental, or consequential damages resulting from any defect in the product or use of the product.

The entire liability of Ruimen® Smart Watch, Smart Watch Charger and your exclusive remedy for damages from any cause related to or arising out of these Terms, regardless of the form of action (whether contract, tort, including negligence, strict product liability or otherwise), will not exceed the amount you paid to us for the product or service giving rise to the claim.

User Account Terms

You may need to create a user account to place orders, set preferences, or access certain features or functionality through our website or apps.

You agree to provide true, accurate, and complete registration information and keep your account information updated.

You are responsible for maintaining the confidentiality and security of your user ID, password, and other account credentials. You agree not to share your user credentials with any third party. You must immediately notify us of any unauthorized use of your account.

We take precautions to protect your data, but no security measures are 100% secure or error-free. We are not liable for any unauthorized or illegal access to your account or data due to errors, theft, or other causes beyond our reasonable control.

You may edit your account information or delete your account at any time through your account settings. We may suspend or terminate your account if you violate these Terms & Conditions. We may maintain account data for suspended or closed accounts for business records purposes.

Intellectual Property Rights

Our website and products contain intellectual property owned by Ruimen® Smart Watch, Smart Watch Charger, including trademarks, copyrights, proprietary information, and other intellectual property. You may not copy, distribute, modify or create derivative works from the content of our website or contained in our products without prior written authorization from us.

Image Disclaimer

Product images and photos displayed on our website are for illustration purpose only and may not be an exact representation of the product. We strive to display colors and details accurately, but actual colors and details may vary based on your device and various other factors. Multiple product images shown together are for reference only and the items shown may not be included together in a set or bundle.

Indemnification

You agree to defend, indemnify, and hold Ruimen® Smart Watch, Smart Watch Charger and its officers, directors, employees, agents, partners, vendors, and suppliers harmless from any loss, damage, judgment, fine, settlement, expense, or cost of any kind (including reasonable attorneys’ fees) arising from or related to your use of our website, products, or breach of these Terms. Your obligation to indemnify will survive termination, expiration, completion, or cancellation of these Terms.

Limitation of Liability

IN NO EVENT SHALL RUIMEN® SMART WATCH, SMART WATCH CHARGER BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS OR THE USE OF OUR WEBSITE OR PRODUCTS, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE.

OUR CUMULATIVE LIABILITY TO YOU OR ANY PARTY RELATED TO OR ARISING OUT OF THESE TERMS OR THE USE OF OUR WEBSITE AND PRODUCTS WILL NOT EXCEED THE AMOUNT PAID BY YOU TO RUIMEN® SMART WATCH, SMART WATCH CHARGER OVER THE PRIOR YEAR FROM WHEN THE CLAIM AROSE.

THE FOREGOING LIMITATIONS APPLY TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, INDEMNIFICATION, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND ALL OTHER TORTS AND STATUTORY CLAIMS.

Modifications

We reserve the right to modify these Terms & Conditions at any time with reasonable advance notice by posting the revised terms on this website. Your continued use of our website or products after any changes to the Terms constitutes your acceptance of the new Terms.

If at any time you do not accept these Terms, you should immediately cease all use of our website and products.

Severability

If any part of these Terms is deemed invalid or unenforceable, that portion will be revised to the minimum extent necessary to make the Terms valid and enforceable. The remainder of the Terms will continue in full force and effect.

Assignment

You may not assign, delegate, or transfer these Terms or your rights or obligations hereunder without our prior written consent. We may freely assign, delegate, or transfer these Terms and our rights and obligations under these Terms. These Terms are binding on successors and assigns.

Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of laws principles. Any dispute related to these Terms or our products will be resolved in the state or federal courts located in Nashville, Tennessee. You consent to the personal jurisdiction and venue of such courts. The UN Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Entire Agreement

These Terms constitute the entire agreement between you and Ruimen® Smart Watch, Smart Watch Charger with respect to your use of our website, products, and services and supersede any prior or contemporaneous agreements, representations, warranties, or understandings, whether written or oral.

No waiver of any breach or default by either party shall be deemed a waiver of any preceding or subsequent breach or default. No modification or amendment of these Terms will be binding unless executed in writing by authorized representatives of both parties.

Contact Us

If you have any questions about these Terms of Use, you can contact us:

These Terms of Use were last updated on March 1, 2023.